Your own personal wallboard
With the Blue Telecoms dialer app, you’ll have access to your very own personal wallboard. Everything from agent stats, sales and call stats can be viewed at a glance. What’s more, our App is colour coded to show you which agents need assistance in real time.
Introducing Timeline, a way to monitor exactly what’s happening
With Blue Telecoms Timeline, you can see exactly what your agents are doing. Everything from hot keys to agents spending too much time in wrap is easily viewable in real time.
Like the personal wallboard, everything is colour coded – making it easy to maintain fine control over your agents.
Easy to use
The Blue Telecoms App, has been designed from the ground up to be easy to use and simple to understand. When you open the app – you’ll be greeted with our start screen.
From here, you’ll be able to listen to live calls, view reports and contact our friendly support team – all from one device!